Privacy Policy

Our Promise ^

Simply Health Inc. cares about its customers, and appreciates your concerns about how we handle your personal information.

We strive to provide you with a great web experience, and with that we commit to keeping your information secure.

We promise to abide by this policy and handle your personal information in a responsible, professional and respectful manner. Should we ever fall short of these goals, we promise to make every effort to resolve and address your concerns in a professional and timely way.

Your Consent ^

Please read our Privacy Policy carefully so that you can understand how we collect, use and disclose the personal information that you provide to us.

With your access to this website we imply your consent to all the terms and conditions stated in this policy.

If, at any time, we wish to collect, use and/or disclose your personal information for any other purpose, we will notify you and seek your consent.

Please note, that in some limited circumstances we are permitted by law to collect, use and/or disclose your personal information without your consent and notice.

Personal Information ^

For the purpose of this Privacy Policy, personal information means information about an identifying individual, but it does not include name, title, business address, and business phone number of an employee of an organization.

Your personal information may include, but is not limited to, your contact information.

We collect, use and disclose your personal information only for identified purposes and with your knowledge and consent. We do this reasonably and for reasonable purposes.

Today we collect and save any personal information (such as name, address, telephone number, or e-mail address) only when provided through a contact, application, login, or order form. Such voluntarily provided information is treated confidentially and is exclusively used for dealing with your request.

We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, market research and promotions management. In such a case we provide these companies only with the information needed to perform their services.

We may disclose specific information upon governmental request, in response to a court order, or when required by law. In addition we may share information with companies assisting in fraud protection or fraud investigation excluding for commercial or marketing purposes.

We also may use specific trusted third party software like per example MailerLite, Google Analytics, Google AdWords and PayPal through API?s (Application Program Interface), links and other implementation methods. Please refer to "Links to Third Party Websites" for more information.

For some areas of this website such as e.g. login, order processing, and newsletter service we may collect your IP address and use it to personalize user experience, process transactions, administer a promotion, or identify consent. Additionally we may collect your IP address to gather broad information, per example about geographical distribution, or to help diagnose problems.

We may enrich our website with more functionality and services in the future, and such development may include the collection, use and/or disclosure of personal information for other purposes than currently included in this Privacy Policy. In such a case we will always first revise this Privacy Policy in the matter as described in "What if we revise this Privacy Policy?".

Minors ^

Our websites and their contents are not targeted for minors, meaning those under the age of 18. If you fall into this group you must only use our websites with a parent or guardian. We have no way of distinguishing the age of individuals who access our websites, but if we obtain actual knowledge that we have collected information from a minor, we will strive to erase that information from our servers.

Use of Cookies ^

Cookies are small text files which are stored locally on your hard drive, when you use a website or web application.

Cookies are used temporary during your website visit (session cookies) and for individual visits (persistent cookies). Note that most browsers allow some control of cookies. If you delete or block cookies this website may not work properly, since the use of cookies may be necessary for operation of this website. By using our website while your browser is set to accept cookies, we imply your consent to them.

We use cookies to store temporary information which helps us to enhance user experience. We use cookies

  • to store display settings and user preferences
  • to store information entered and submitted through form fields
  • to help identify and maintain browsing sessions (session cookies)
  • to store visited pages or used tools and functions available on the website (tracking cookies)
  • in third-party software, e.g. for analysis of web traffic and movements on our page

Most cookies do not contain personal data or information about you as an individual. However, stored form field information and cookies created by third-party software may contain such information.

Non-Identifying Information ^

When our website is accessed, data such as information about your movements, your entries in search forms, and statistics about your navigation is collected and recorded by us or by trusted third-party agents.

This data is non-identifying and is solely used for continually improvement of the online experience, for evaluation of success of marketing campaigns, and for reports on site usage.

Location Information ^

If you have activated location services on your device, or if you consent to provide location information in your web browser or when asked, a location service connected with the browsing environment will collect information gathered from network equipment, Internet service provider, cell towers, and other sources and return this information to the web browser and our website.

We may use this data to serve contents and other website functionality. We will not associate this data with your user account or your personally identifiable information.

Data Security ^

We strive to protect all information in our possession to the best of our ability. However, we do not have control over the Internet and involved service providers including networks, hosting equipment, and accessing devices.

Any information submitted by you is done so at your own risk. Some information like e.g. credit card information is transferred to a specialized third party. We do not have access to such information.

Links to Third Party Websites ^

We may offer links to other websites on our websites, whose operators may also collect personal information including information generated through the use of cookies.

We are not responsible for how such third parties collect, use or disclose information. We suggest that you familiarize yourself with their privacy policies before providing any personal information.

Sale of Assets ^

For the unlikely event that we or our websites are acquired by a third party, your information may be included as a transferred asset.

Control Your Personal Information ^

You may contact us at any time in case you wish to access, verify or correct your personal information, or for the case that you would like to amend or withdraw your consent.

Our Chief Privacy Officer, or an appropriate delegate, will review your communication and, if necessary, respond to you directly.

Our Contact

Simply Health Inc.
Attention: Chief Privacy Officer

Rutherford Professional Centre
11149 Ellerslie Road SW
Edmonton, Alberta
T6W 0E9 Canada

+1 (780) 391-8773

What if we revise this Privacy Policy? ^

We reserve the right to change this Privacy Policy periodically and without notice. Any new revisions will be posted on our website.

Therefore we encourage you to check back often in order to remain informed of any changes that may impact you or the treatment of the information you provide.